Digital Transformation

Articles, GBS Focus Series

Unveiling the economic impact of GBS: A window of opportunity for Ghana

The GBS sector has proven to be a major employment engine worldwide. According to recent industry reports, GBS has created in 2023 alone an estimated 5 million jobs globally. These job roles include platform and digital service delivery, coding, software development, tech support, contact center agents, helpdesk support agents, back-office operations, content management services, payroll and HR services, and web services.

Articles, GBS Focus Series

Driving Economic Growth: Ghana’s GBS Journey and Global Competitiveness

Investing in education and training programs to build a pool of talented professionals. Ghana should focus on improving the quality of education, particularly in areas such as IT, business management, and communication skills such as “The Accra to Paga Coding Caravan”, a sponsor partnership between the Institute of ICT Professional Ghana, and the Ghana Chamber of Telecommunications, aiming to equip senior high school students and teachers with essential coding and technological skills.

Articles

Protecting Intellectual Property in the Digital Age: Strategies for Businesses

The strategies discussed ranging from securing patents, trademarks, and copyrights to implementing digital rights management, encryption, and robust access controls—offer a multifaceted defense against the diverse threats in the digital realm. Additionally, fostering a culture of IP awareness within the organization, engaging with industry groups, and staying abreast of technological advancements are crucial steps in maintaining a resilient IP protection strategy.

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