The GBS delivery model offers the continent of Africa and Ghana the opportunity to bridge the unemployment gap by taking advantage of opportunities offered by countries that have employment deficits. The countries that recognized these models have taken the lead to boost their GDP growth significantly.
Ghana reinforced its digital infrastructure with the 2024 DNS and DNSSEC Training Program, held at the Kofi Annan ICT Centre. The event, organized by GDNR and ICANN, focused on enhancing DNS security skills. Key initiatives included advanced training and the launch of “Women in DNS in Ghana” to promote gender diversity in tech.
The GBS sector has proven to be a major employment engine worldwide. According to recent industry reports, GBS has created in 2023 alone an estimated 5 million jobs globally. These job roles include platform and digital service delivery, coding, software development, tech support, contact center agents, helpdesk support agents, back-office operations, content management services, payroll and HR services, and web services.
In recent months, the topic of data bundle costs in Ghana has sparked vigorous discussions across social media platforms. This
Investing in education and training programs to build a pool of talented professionals. Ghana should focus on improving the quality of education, particularly in areas such as IT, business management, and communication skills such as “The Accra to Paga Coding Caravan”, a sponsor partnership between the Institute of ICT Professional Ghana, and the Ghana Chamber of Telecommunications, aiming to equip senior high school students and teachers with essential coding and technological skills.
The strategies discussed ranging from securing patents, trademarks, and copyrights to implementing digital rights management, encryption, and robust access controls—offer a multifaceted defense against the diverse threats in the digital realm. Additionally, fostering a culture of IP awareness within the organization, engaging with industry groups, and staying abreast of technological advancements are crucial steps in maintaining a resilient IP protection strategy.
The impact IIPGH is making with its Coding Caravan initiative was felt during the third Coding Caravan 2024, held on